However, we advise you to stop using the device, despite the said model number not being on the list.Ībout 1 million Fitbit Ionic smartwatches were sold in the U.S. Fitbit will issue a refund for all of these color variants, so if your color option or model number isn’t mentioned here, you won’t be eligible for a refund or the discount coupon. There was also a special edition co-branded with Adidas in ink blue/silver-gray (FB503WTNV). It was sold in slate blue/burnt orange (FB503CPBU), charcoal/smoke gray (FB503GYBK), and blue-gray/silver-gray (FB503WTGY).
The Fitbit Ionic was sold with a polyurethane band attached to the 1.4-inch LCD display. It will also provide you with a discount code for 40% off select Fitbit devices.
The company will issue you a refund of $299 after the receipt of the device. If you are one of them, you should contact Fitbit to receive pre-paid packaging to return the wearable. Fitbit Versa 3Īccording to the advisory issued by Fitbit, customers should immediately stop using the recalled Ionic smartwatches.
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